Work Experience

Responsible for a nine-person team developing a small-scale open-source ROV capable of operating at depths up to 100m

Aided team members with CAD, machine drawings, trade studies, part selection, and design for additive manufacturing

Authored System Requirements Document (SRD) and developed a comprehensive concept of operations, aligning project objectives with stakeholder needs and defining six key requirements for mission success

Coordinated shared resources and drafted report templates to facilitate effective and efficient inter-team collaboration

Organized and led presentations to upper management and board members, to provide updates and seek guidance as needed

Managed the assembly of 55 water rocket test stands by developing assembly protocols, delegating tasks, and overseeing testing at three critical stages, completing the project two weeks ahead of schedule

Inspired and instructed international students and teachers on the principles of robotics, rocketry, atmospheric science, space exploration, and the role of NASA through concise communication, cultural understanding, and technical knowledge

Outlined and began implementation of an improved site-wide network system which decreases monthly network expenses by up to 60%

Designed, evaluated, and fabricated custom merchandise in house, resulting in a cost per unit 70% lower compared to commercially available options

Initiated, wrote, and maintained a system for scheduling housekeeping staff which increased efficiency, was adopted across the company and is still in use

Developed and implemented inventory management procedures using lean six sigma principles which resulted in increased unit turnover rates and employee training efficiency

Enforced safety protocols and procedures while maintaining customer enjoyment in a physically demanding outdoor environment

Collaborated with other guides to inspect and maintain safety equipment and tools, and collect, record, and analyze environmental risk factors using handheld anemometers and meteorological data

Executed zipline recovery procedures and moderated customer emotions in high-stress situations through close teamwork and communication with partnered guides and management

Documented and performed root cause analysis to determine and address environmental and interpersonal risk factors associated with a recovery effort

Utilized handheld radio equipment to facilitate long-distance communications and prepared backup hand signals and cable-based information transmission to enable safe operation in the event of equipment failure

Enabled high vessel throughput in a marina by working closely with a small team to manage traffic and forklift operations

Ensured customer satisfaction by assisting with loading and unloading boats efficiently and effectively

Maintained dockside safety by supervising fueling operations, clearing foot traffic from forklift working areas, and moving boats by hand

Collaborated with customers to ensure late arrivals or departures would be planned for and effectively responded to as needed

Managed customer expectations and ensured customer satisfaction through clear communication and explanations

Prepared food quickly and safely in a high-stress kitchen

Safely cleaned and sanitized workstations and kitchenware and prepared ingredients

Effectively prepared food and managed workflow in a small kitchen, often working alone to cook all the food at the establishment

Communicated with cashiers and drive through operators to maintain high throughput and remain below set drive through time limits